The course has been up dated but covers similar ground to the former Handling grievances and Disciplinaries, Rep skills 1 and 2 and the Casework in UNISON courses. It is a follow on course and is open to all those who have completed The Organising Steward Course or the Health and Safety Starter. If you are already an ERA certified steward but you need to re-register if you attend this course you will be ERA certified as at the completion date.
This is a three day follow on course for people who have completed initial basic training (The Organising Steward and/or the Health and Safety Starter Courses) but who now need extra skills knowledge and practice in case handling. It runs over three consecutive days from 9.30 to 4pm on the following dates.