Managing Workplace Aggression Manchester

This course will deal with challenging situations that are faced by workers and give participants mechanisms to deal with them. The main themes covered will include: Health and Safety at Work; including Risk Assessments, and Self Awareness and barriers to communication; interpreting body language, stages of aggression, assault cycle, de-escalating challenging people; and also the importance of incident reporting.

The course will be run by Jez Brigham, an experienced trainer in dealing with managing and de-escalating aggression in the workplace.

Please RSVP to register your interest, you will then be sent out an application form shortly after. Please complete and return the form by email. We cannot reserve your place for you until we have your form. Please think carefully before you commit to taking a place on the course, it is really difficult for us to fill cancelled places.

WHEN
January 30, 2019 at 5:45pm - 9:19pm
WHERE
UNISON office, Arena Point
Hunts Bank
Manchester M3 1UN
United Kingdom
Google map and directions
CONTACT
Lyndsey Marchant · · 07939 583 811
21 RSVPS
Briony Beckett Tim Leghari Fleur Piacentini Stephen Taylor AKOUVI  Valerie Soukou catherine barkley Ogechi Eze Olguta Adriana Andrei Jo Greaves Jacqueline Ashworth Maria Ritchie Prue Yeoman Alice Porter James Leyland Lawrence Sutton James Connnolly Ivy Jumalon Suneeta Patel Marian Ridgway Angela Bucknor Astrid Greenberry

Will you come?


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