Managing Workplace Aggression, Liverpool, Monday 27th April 2020

This course is ideal for front line workers who work with service users.

The course will will deal with challenging situations that are faced by workers and give participants mechanisms to deal with them. 

The course will look at:

  • Risk Assessments, 
  • Interpreting body language,
  • Stages of aggression,
  • De-escalating challenging people;

The course will be run by Jez Brigham, an experienced trainer in dealing with managing and de-escalating aggression in the workplace.

 

Before you sign up for this course please read the course description carefully and make sure you can attend on the date; Monday 27th April. We have lots of members cancelling their places on courses, this means other members miss out on places and courses can be cancelled at a cost to UNISON.

WHEN
April 27, 2020 at 5:45pm - 8pm
WHERE
TBC
Liverpool, England
United Kingdom
Google map and directions
1 RSVP
julie Tudor

Will you come?


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